Order Number ***********Your service provider refuses to honor the order, Since I am...
GetHuman-haddajia's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman-haddajia's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-haddajia's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-haddajia will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-haddajia can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-haddajia may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-haddajia's own words
Order Number ***********Your service provider refuses to honor the order, Since I am ** miles away from them (Which was in the fine print) however, When I competed my order they did not ask for my address, just for my phone and email after I clicked the link provided on their website. Of course I started wondering about them not having my address, and called them before my appointment. *First the lady told me that my apartment is too big for the deal, mind you their coupon was for *** square feet home for Hour and half cleaning. I book the particular service based on their calculation. She then told me she will need more money to come out, I was fine with then, Even though rubbed me the wrong way. then she told me my address is too far.*I have been charged for this service, and this company will not answer my calls or txts, to find out if they will still be coming to clean my home or what the deal is. *Super super disappointed in your app. I will think twice from now on to book anything on groupon. *Please refund my money as soon as possible.*Mariam Haddajian
GetHuman-haddajia did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-haddajia fixed the problem
We are waiting for GetHuman-haddajia to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.