Order Number ***********Your service provider refuses to honor the order, Since I am...

GetHuman-haddajia's customer service issue with Groupon from February 2019

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The issue in GetHuman-haddajia's own words
Order Number ***********Your service provider refuses to honor the order, Since I am ** miles away from them (Which was in the fine print) however, When I competed my order they did not ask for my address, just for my phone and email after I clicked the link provided on their website. Of course I started wondering about them not having my address, and called them before my appointment. *First the lady told me that my apartment is too big for the deal, mind you their coupon was for *** square feet home for Hour and half cleaning. I book the particular service based on their calculation. She then told me she will need more money to come out, I was fine with then, Even though rubbed me the wrong way. then she told me my address is too far.*I have been charged for this service, and this company will not answer my calls or txts, to find out if they will still be coming to clean my home or what the deal is. *Super super disappointed in your app. I will think twice from now on to book anything on groupon. *Please refund my money as soon as possible.*Mariam Haddajian
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Groupon

Customer service issue
Reported by GetHuman-haddajia
Feb 14th, 2019 - 8 mons ago
I have an issue with Groupon too
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GetHuman-haddajia started working on this issue
Feb 14th 10:31pm