I never received my order, I paid through paypal and it has been taken out of my accoun...

GetHuman2156778's customer service issue with Groupon from February 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2156778's own words
I never received my order, I paid through paypal and it has been taken out of my account . Please look at the following:*paypal* *Jan **, **** **:**:** PST *Transaction ID: *XR*****B*******U * * **Hello Cathleen Sibert,*You authorized a transaction to Groupon Inc. Money won't leave your account until Groupon Inc processes your order.**Thanks for using PayPal. To see the full transaction details, log in to your PayPal account. Keep in mind, it may take a few moments for this transaction to appear.**Merchant *Groupon Inc *https:**www.groupon.com*support ****-***-*****Instructions to merchant *You haven't entered any instructions.*Shipping address *Cathleen Sibert***** Goodpasture Loop Apt J****Eugene, OR *****-*****United States*Description*Unit price*Qty*Amount*Deal purchase *$**.** USD***$**.** USD*Subtotal*$**.** USD*Total*$**.** USD*Payment*$**.** USD
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Groupon

Customer service issue
Reported by GetHuman2156778
Feb 7th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman2156778 started working on this issue
Feb 7th 7:07pm