I am writing about the possibility of refunding my order for two Groupons for a ** minu...
GetHuman-ddrobert's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman-ddrobert's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ddrobert will want to follow the link below to head to their help center. We will check on GetHuman-ddrobert later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ddrobert may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ddrobert's own words
I am writing about the possibility of refunding my order for two Groupons for a ** minute custom massage at Synergy Bodyworks. The issue is that the vendor is that when I called to redeem the coupon, the vendor is booked solid until the middle of March. My Groupon has been automatically extended until February **th, but that still does not give enough time within the window of availability. Please advise
GetHuman-ddrobert did not yet indicate what Groupon should do to make this right.
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