My Groupon order still has not been shipped out yet when I ordered it said one day ship...

GetHuman-donahuea's customer service issue with Groupon from February 2019

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The issue in GetHuman-donahuea's own words
My Groupon order still has not been shipped out yet when I ordered it said one day shipping that was last week and it has been on preparing to ship for * days now the estimated date on the order is for today and it still has not even been shipped out yet and if it don’t get shipped out today it’s going to be too late and I won’t need it by then so if it’s not shipped out today I will need my money back so I can just go to my local store and get one it definitely was not supposed to take this long i don’t know if it said one day shipping if it’s not must just be your way of tricking people into buying the order I will never use Groupon again it has been way too long and has been on preparing to ship for * days now and today is the estimated arrival and it still has not been shipped out yet can you please make sure it is sent out today or refund me my money thank you my order * is ********** my tracking * is **********************
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Groupon

Customer service issue
Reported by GetHuman-donahuea
Feb 7th, 2019 - 4 mons ago
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GetHuman-donahuea started working on this issue
Feb 7th 2:51pm