Hi*I had purchased a One **-Minute Massage - Sole Purpose Wellness. I got an appointme...

GetHuman-nuzheta's customer service issue with Groupon from February 2019

2 views
 | 
156080 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-nuzheta's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-nuzheta got the right customer help using our suggestion.
Before contacting them, items GetHuman-nuzheta may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-nuzheta's own words
Hi*I had purchased a One **-Minute Massage - Sole Purpose Wellness. I got an appointment with them for Feb *, **** (because they were booked until then), however I could not make it to the appointment due to bad weather conditions. I tried to rebook the appointment however the next available time is in May. It shows that I have redeemed the Group On, however that is not the case. I would like a refund as my Group On expires in March and I will not be able to use it if the next appointment is in May. Thank you
GetHuman-nuzheta did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-nuzheta fixed the problem
We are waiting for GetHuman-nuzheta to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nuzheta fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-nuzheta
Feb 7th, 2019 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 156080 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nuzheta started working on this issue
Feb 7th 3:37am