They, (Groupon), charged my credit card twice for the same item. This is not the proper...

GetHuman2151357's customer service issue with Groupon from February 2019

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Help with my Groupon issue
GetHuman2151357's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2151357 will want to follow the link below to head to their help center. We will check on GetHuman2151357 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2151357 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2151357's own words
They, (Groupon), charged my credit card twice for the same item. This is not the proper way to conduct a business. I cancelled the **** order and the thieves kept MY money! So unless they correct the **** mistake immediately I'll have no choice but to go to social media. Including my brothers in the American Legion. There are about * million members of this Veteran organization. We look out for each other. So if you don't care about Veterans or your reputation, don't pay me back. I'll be glad to tell the world. We Marines don't make threats, only promises.
GetHuman2151357 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2151357
Feb 7th, 2019 - 3 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman2151357 started working on this issue
Feb 7th 12:46am
GetHuman2151357 shared this issue with friends on Facebook
Feb 7th 12:51am