I started to place an order for Lelli's. It offered a **% discount if i typed SAVE. I...

GetHuman2148413's customer service issue with Groupon from February 2019

2 views
 | 
155784 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman2148413's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2148413's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2148413 will want to follow the link below to head to their help center. We will check on GetHuman2148413 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2148413 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2148413's own words
I started to place an order for Lelli's. It offered a **% discount if i typed SAVE. I did that but instead of either giving me the discount or telling me the discount didn't apply to this transaction, i was simply charged full price for the Groupon - $**.**. I should have received **% off or $*.**. I would like the $*.** refunded. If you can't do that, then i would like the entire transaction canceled.
GetHuman2148413 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2148413 fixed the problem
We are waiting for GetHuman2148413 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2148413 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman2148413
Feb 6th, 2019 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 155784 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2148413 started working on this issue
Feb 6th 6:41pm