I started to place an order for Lelli's. It offered a **% discount if i typed SAVE. I...
GetHuman2148413's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2148413's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2148413 will want to follow the link below to head to their help center. We will check on GetHuman2148413 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2148413 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2148413's own words
I started to place an order for Lelli's. It offered a **% discount if i typed SAVE. I did that but instead of either giving me the discount or telling me the discount didn't apply to this transaction, i was simply charged full price for the Groupon - $**.**. I should have received **% off or $*.**. I would like the $*.** refunded. If you can't do that, then i would like the entire transaction canceled.
GetHuman2148413 did not yet indicate what Groupon should do to make this right.
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