I started to place an order for Lelli's. It offered a **% discount if i typed SAVE. I...

GetHuman2148413's customer service issue with Groupon from February 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2148413's own words
I started to place an order for Lelli's. It offered a **% discount if i typed SAVE. I did that but instead of either giving me the discount or telling me the discount didn't apply to this transaction, i was simply charged full price for the Groupon - $**.**. I should have received **% off or $*.**. I would like the $*.** refunded. If you can't do that, then i would like the entire transaction canceled.
GetHuman2148413 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman2148413
Feb 6th, 2019 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman2148413 started working on this issue
Feb 6th 6:41pm