I accidentally pressed the, purchase this Groupon, before first applying my promo code...
GetHuman2146473's customer service issue with Groupon from February 2019
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2146473's own words
I accidentally pressed the, purchase this Groupon, before first applying my promo code! I barely grazed the purchase button and I hadnt gotten a receipt yet so I put in the promo code and hit purchase again. Turns out, I bought the first one (just took longer than usual to show up AND without my coupon) and now I get a message everyday saying that there was trouble with my processing(the second transaction) and that it’ll keep trying that card until it goes through. NO THANK YOU!!! I already have the Groupon and do NOT want another one and if I get charged again I will be very upset. Please and thank you.
GetHuman2146473 did not yet indicate what Groupon should do to make this right.
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