My mother and I are in town for a medical consultation and are on a very limited budget...
GetHuman2094716's customer service issue with Groupon from February 2019
1 view | 153700 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman2094716's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2094716 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2094716 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2094716's own words
My mother and I are in town for a medical consultation and are on a very limited budget so at the urging of my aunt who always uses groupon (i do often as well,t never on hotels and i convinced my mother to download the app) and use it) and though we were skeptical at first since your price is different than the price once you click on the hotel). insists Groupon is ALWAYS cheaper than other sites and especially than the original price and we came to this fleabag motel which was supposed to be at a discounted rate (groupon originally stated this room started at $** which they stated they do not even have as one of their rates at all, ever) and when we finished paying groupon it was total $*** for * nights but when we got to the hotel, their charge was $***. This is a nearly $** difference, almost a fourth of the total price!! This is obscene!! IT is bad enough that you lure people with false prices but to have people pay more than the original, actual price is the opposite of what you guys are all about and is ridiculous to expect people to pay. My mother has cancer and every dime counts. Please refund her immediately and we will take our chances on our own and will respect you for your customer service and for respecting your mission as well as your customers.
GetHuman2094716 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2094716 fixed the problem
We are waiting for GetHuman2094716 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.