The website info is empty still waiting or response after chat with customer service...

GetHuman2078911's customer service issue with Groupon from January 2019

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Help with my Groupon issue
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GetHuman2078911's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2078911 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2078911 can let us know if they help or not.
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The issue in GetHuman2078911's own words
The website info is empty still waiting or response after chat with customer service. This is the ad:* Highlights*$** for $** Worth of Services — Glamoure Couture*Glamoure Couture*Limited Time Remaining!**** viewed today**$** Worth of Services*$***$*****% OFF*Buy* Give as a Gift*SHARE THIS DEAL* ***% Off Highlights and Blow-Dry*Highlights*From the merchant: Glamoure Couture is a mobile hair service that tailors to its client’s needs, in the comfort of their own home**The Fine Print*Promotional value expires *** days after purchase. Amount paid never expires. Appointment required, same day appointments accepted. Valid only within ** miles of zip code *****. Limit * per person, may buy * additional as gift(s). Limit * per visit. Valid only for option purchased. All goods or services must be used by the same person. Merchant's standard cancellation policy applies (any fees not to exceed voucher price). Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.**About A Chat with Glamoure Couture*What services does your business offer and what makes your business stand out from the competition?*Glamoure Couture is a mobile certifies business, that provides outstanding customer service, and results in many great business relationships. This small business consists of two extremely talented sisters, that have the passion and strive to make our clients feel beautiful and more confident.**What was the inspiration to start or run this business?*This business originated in ****, started by the founder while going to school for Cosmetology. Her sister later on joined her and they are now building up their dream.**What do you love most about your job?*We would have to say what we love most is the smiles on our clients' faces, after we made them feel more beautiful and confident. What we loved more than that, was our clients going out of their way to contact us to let us know their appreciation and gratitude!**What is the best reaction you've ever gotten from a customer?*The best customer reaction was her face lighting up and the biggest smile. She even went the extra mile to give us a hug and thank us up and down. It feels great.**Glamoure Couture*THERE IS NO WEBSITE FOR THIS COMPANY LISTED AT THE ZIP CODE OR IN NY STATE. NO PHONE * TO ME IT SEEMS LIKE A SCAM.

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Customer service issue
Reported by GetHuman2078911
Jan 30th, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 152603 others
0 customers following this


GetHuman2078911 started working on this issue
Jan 30th, 2019 10:47pm

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