Very very very disappointed disappointed disappointed..

GetHuman2073521's customer service issue with Groupon from January 2019

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2073521 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2073521 can let us know if they help or not.
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The issue in GetHuman2073521's own words
Refund refund refund frustrated frustrated frustrated no one's emailing me back I gave you all the information you asked for and still no response I've been sending more emails I don't know what the problem is but somebody is dropping the ball and I'm very disappointed frustrated and upset!!! ... Package thief the whole order been going back and forth with ya'll I am very irritated upset and disappointed y'all got my money now I can't get nobody to help you with the problem I'm having I need this issue resolved I've been requesting a call back I sent all the information you asked for and the ball is being dropped I need to speak with a live person get me a human ************... ASAP REFUND REFUND REFUND REFUND REFUND...
How frustrated frustrated upset upset disappointed disappointed but I can't get this issue resolved wasn't a problem where I place the order and you got my money tired of jumping through hoops and no outcome!!!
Refund refund refund refund refund refund refund refund refund refund refund irritated frustrated disappointed tired of the back and forth what's no avail to me!!!
I'm a good customer cuz I place orders that's enough in itself you like getting my business you're getting my business!!!
Emails the information you asked for the back and forth. This has been going on for far too long I've tried requesting a call back the first call back I got I guess it was too much for the customer service rep cuz she hung up on me and did not call back I hadn't sent numerous requests for a call back I sent numerous emails it's not easy to go to the side request a callback disappointed frustrated deeply unsatisfied disappointed frustrated and deeply unsatisfied!!!
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Groupon

The whole entire freaking order!!!
Customer service issue
Reported by GetHuman2073521
Jan 30th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 152321 others
0 customers following this

Timeline

GetHuman2073521 started working on this issue
Jan 30th, 2019 5:19pm