I had bought a groupon for couple massage for $***.** at CJM Health and Wellness Spa...

GetHuman2045012's customer service issue with Groupon from January 2019

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Help with my Groupon issue
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GetHuman2045012's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2045012 will want to follow the link below to head to their help center. We will check on GetHuman2045012 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2045012 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2045012's own words
I had bought a groupon for couple massage for $***.** at CJM Health and Wellness Spa. They gave me an appointment for today (*******) at **:** pm and when I called today , found out that this business has been permanently closed. This groupon purchase had expired by October**** but since they did not have any open slot , they had promised me that they will honor my groupon today. *I am requesting you to refund my money for this purchase as there is no service available now.
GetHuman2045012 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2045012
Jan 26th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 150220 others
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Timeline
GetHuman2045012 started working on this issue
Jan 26th 5:59pm