Hi there, I have purchased a Kinderkraft three in one MOOV troller grey on the *th or J...

GetHuman-martafe's customer service issue with Groupon from January 2019

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The issue in GetHuman-martafe's own words
Hi there, I have purchased a Kinderkraft three in one MOOV troller grey on the *th or January but didn’t received yet, by the tracking package doesn’t even seen to have been prepared to ship but you have already taken the money for it. When is this going to be deliver? Order number: ************Also I have ordered an oversized tartan scarf, it does say it’s been preparing to ship ages ago but still didn’t got anything and the money was come out. **I have purchased a few item with you guys this month and I must say I’m very disappointed with your system. There is no number that i can contact regarding issues. I have a baby borning soon, the money was taken straight away and no information is given about pretty much anything and I can contact you also...!!!! **Looking forward to hear back from you.**Kind regards,*Marta de Ferreira Silva
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Groupon

Customer service issue
Reported by GetHuman-martafe
Jan 26th, 2019 - 3 mons ago
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GetHuman-martafe started working on this issue
Jan 26th 5:40pm