I have been emailing with Merchant Marketplace all week, waiting on a return label so t...
GetHuman2037358's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman2037358's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2037358's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2037358 will want to follow the link below to head to their help center. We will check on GetHuman2037358 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2037358 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2037358's own words
I have been emailing with Merchant Marketplace all week, waiting on a return label so that I may send back a duplicate item and receive my refund sent me days ago. It has been a painful experience to say the least. Please can you help me- *My name is Lori Cenci and it was a tablet cover for a Samsung product.*My phone is ***-***-****. Thank you. I prefer a call- as I am tired of the useless emails.
GetHuman2037358 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2037358 fixed the problem
We are waiting for GetHuman2037358 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.