I requested a refund for a Groupon that the company did not honor. The company is Pure...
GetHuman-loriiar's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman-loriiar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-loriiar's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-loriiar will want to follow the link below to head to their help center. We will check on GetHuman-loriiar later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-loriiar may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-loriiar's own words
I requested a refund for a Groupon that the company did not honor. The company is Pure Drag Racing. Voucher *GRPDG-********-CMCP**. The company called the day before the scheduled race and cancelled due to equipment issues. There was no time to reschedule due to it being at the end of the season. I do not want Groupon bucks. I have written about this problem previously but have not received a response. Please advise.**Thanks,*Lori
GetHuman-loriiar did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-loriiar fixed the problem
We are waiting for GetHuman-loriiar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.