I purchased a Groupon with saguaro scuba the Groupon number is ********. When I called...

GetHuman2032162's customer service issue with Groupon from January 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2032162's own words
I purchased a Groupon with saguaro scuba the Groupon number is ********. When I called to schedule they entered the Groupon number and therefore it showed that it was redeemed. However I called them to report that I had just lost my job and was moving out of state and they said they would refund. upon further investigation on their part they could not find a way to cancel and asked me to contact Groupon for refund. Please refund the amount I paid for this Groupon because it was not actually redeemed and the vendor agreed to refund.*Angela Mateman
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Customer service issue
Reported by GetHuman2032162
Jan 24th, 2019 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman2032162 started working on this issue
Jan 24th 7:24pm