I went to go use my Groupon today (Five tanning bed sessions - Tan Elegance) and they w...
GetHuman-ericagrg's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman-ericagrg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ericagrg's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ericagrg will want to follow the link below to head to their help center. We will check on GetHuman-ericagrg later to make sure it's all set or try to help escalate.
I went to go use my Groupon today (Five tanning bed sessions - Tan Elegance) and they would not allow me to use it. They told me that I had to wait until Feb ** to use it bc only one was honored a year. I told them that Groupon allowed my to purchase this, so if that was the case Groupon would not have allowed me to purchase it. Can I please be refunded, so I may purchase another Groupon from a company that is not going to give me a hard time about trying to do business with them. Thank You, Erica Gregg.
GetHuman-ericagrg did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ericagrg fixed the problem
We are waiting for GetHuman-ericagrg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.