I have * groupons that is like either a refund for or a credit to be used in other Grou...

GetHuman-anielel's customer service issue with Groupon from January 2019

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The issue in GetHuman-anielel's own words
I have * groupons that is like either a refund for or a credit to be used in other Groupon deals for . The first two are for scream town and we were unable to use them within the promotional value. I initially was unconcerned because I knew sleightown was approaching and I could use then— however they were shut down this year due to a racist comment made by the owner so I would just like a refund or credit . They were each $** for a total of $**. Not comfortable giving the codes over this website and would prefer to give directly to Groupon. The third is for a haul way service. I scheduled with them over phone and had spoken with a women who was not very helpful. After scheduling I went on their website to use their online tool and the two were not meshing up with the amount they were saying would be taken. I texted a cancellation that evening with a guy who said he would get the message to their drivers. I had planned on rescheduling once I clarified more info. The drivers never got the message and showed up the next morning but I was not there to even try and make it work. I tried to schedule again with them just now. For two days left msgs on website and didn’t get a response and then went on Facebook and msgd them there. It seemed that it was set for Friday until I got notice that because of the cancellation they would not pick up. The Groupon expires on the **th of January and it cost me $**. I would like to exchange it for a different Groupon or get my money back
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Groupon

Customer service issue
Reported by GetHuman-anielel
Jan 23rd, 2019 - 3 mons ago
I have an issue with Groupon too
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GetHuman-anielel started working on this issue
Jan 23rd 9:30pm