In the past * weeks, I have had two purchases appear on my debit card for magazine subs...

GetHuman1991827's customer service issue with Groupon from January 2019

145903 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1991827's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1991827's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1991827 will want to follow the link below to head to their help center. We will check on GetHuman1991827 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1991827 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1991827's own words
In the past * weeks, I have had two purchases appear on my debit card for magazine subscriptions. One was December *, **** and the other January **, ****. I did not make these purchases and I find it odd that the purchases are always something that is "Not Refundable." I use Groupon frequently but I am seriously considering deleting the app from my device. Please credit these purchases immediately or I will submit a claim to my bank and have the charges reversed. **Thank you,*Brian Pierson
GetHuman1991827 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1991827 fixed the problem
We are waiting for GetHuman1991827 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1991827 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1991827
Jan 18th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 145903 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1991827 started working on this issue
Jan 18th 8:30pm