I am frankly tired of sending numerous emails to no avail. For the millionth time I am...
GetHuman1978010's customer service issue with Groupon from January 2019
Help with my Groupon issue
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GetHuman1978010's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1978010 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1978010 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1978010 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1978010's own words
I am frankly tired of sending numerous emails to no avail. For the millionth time I am requesting a refund or groupon bucks from a deal I purchased for myself and a friend which expired November **th for Spa Castle. I really need the refund to be honored since I have been trying to get in contact with groupon with no response. Please consider live people because clearly this mode of communication is not working for most.
GetHuman1978010 did not yet indicate what Groupon should do to make this right.
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