I ordered multiple items from Groupon for Christmas. * of the * items were delivered to...

GetHuman1976526's customer service issue with Groupon from January 2019

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Help with my Groupon issue
GetHuman1976526's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1976526 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1976526 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1976526 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1976526's own words
I ordered multiple items from Groupon for Christmas. * of the * items were delivered to an incorrect address and I have been trying for weeks to resolve the issue with the postal service. They are unable to find the items at this point and I would like a refund! Around $** I. Items that I never received. I can provide all the items and prices in order to receive the refund. If you look at the tracking on the orders you will see they were delivered to the incorrect address. Please let me know asap.
GetHuman1976526 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1976526
Jan 16th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 144495 others
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GetHuman1976526 started working on this issue
Jan 16th 4:06pm
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Jan 16th 4:06pm