Hi I just tried to book a hotel on groupon Ireland and when I did the payment the app s...
GetHuman-dmdoole's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dmdoole will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dmdoole can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dmdoole's own words
Hi I just tried to book a hotel on groupon Ireland and when I did the payment the app said that payment was unable to proceed. I therefore got onto my friend to do the payment. However afew minutes later I received a confirmation email. But my friend also did the booking so now we have * bookings. Could you please cancel one booking and refund it into my account.*The booking number is: *Thank you for your order (*****-******-******), placed on ** January ****.**This is for the Yeats Spa hotel in Sligo.**Regards *Michael
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