I purchased Verdi Porto Hardside Spinner Luggage set * piece red. *The largest case is...

GetHuman1976339's customer service issue with Groupon from January 2019

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Help with my Groupon issue
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1976339's own words
Return item ... I purchased Verdi Porto Hardside Spinner Luggage set * piece red. *The largest case is too small for our travels. Would like to return. It states free returns, but when I hit free returns it says it has been over ** days since I recieved. I recieved item on ********.*I would like to return item so I can purchase larger set.
It was frustrating because it said free returns. That is why I use Groupon
I want to return item
I have been a customer for over ** years
I have an issue with Groupon too
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Groupon

Porto Hardside Spinner Luggage set * piece red.
Customer service issue
Reported by GetHuman1976339
Jan 16th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 144474 others
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Timeline
GetHuman1976339 started working on this issue
Jan 16th 3:41pm
GetHuman1976339 shared this issue with friends on Facebook
Jan 16th 3:42pm