I been trying to get in contact with groupon about a refund and they keep sending me th...

GetHuman1975376's customer service issue with Groupon from January 2019

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The issue in GetHuman1975376's own words
I been trying to get in contact with groupon about a refund and they keep sending me the same emails, I've provided all requests information. The email I used to buy the coupon is the same email I have on my groupon and they keep telling me through email that they are unable to locate my account with the email address I provided which it doesn't make sense. I been emailing back and forth and the issue seems to far away
GetHuman1975376 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1975376
Jan 16th, 2019 - 9 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 144403 others
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GetHuman1975376 started working on this issue
Jan 16th 1:14pm