I been trying to get in contact with groupon about a refund and they keep sending me th...

GetHuman1975376's customer service issue with Groupon from January 2019

3 views
 | 
144403 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1975376's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1975376's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1975376 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1975376 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1975376 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1975376's own words
I been trying to get in contact with groupon about a refund and they keep sending me the same emails, I've provided all requests information. The email I used to buy the coupon is the same email I have on my groupon and they keep telling me through email that they are unable to locate my account with the email address I provided which it doesn't make sense. I been emailing back and forth and the issue seems to far away
GetHuman1975376 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1975376 fixed the problem
We are waiting for GetHuman1975376 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1975376 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1975376
Jan 16th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 144403 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1975376 started working on this issue
Jan 16th 1:14pm