I contacted groupon about a refund a gift "Dance clases for my girlfriend" and they kep...
GetHuman1975376's customer service issue with Groupon from January 2019
Help with my Groupon issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1975376's own words
I contacted groupon about a refund a gift "Dance clases for my girlfriend" and they kept sending emails about not being able to locate my account even though I use the same email address to buy the gift. *I tried different ways of contacting groupon but nothing seemed to work. No one has redeemed the coupon a d I would like to get my money back. Is been a few months and I couldn't get my issue resolved.
GetHuman1975376 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1975376 fixed the problem
We are waiting for GetHuman1975376 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.