Over charged for Harlem Globetrotters tickets

GetHuman1973795's customer service issue with Groupon from January 2019

8 views
 | 
144314 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1973795's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1973795's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1973795 will want to follow the link below to head to their help center. We will check on GetHuman1973795 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1973795 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1973795's own words
Purchase only * total Harlem Globetrotter tickets for Sunday, January **th at *:** PM. ... I purchased * tickets to attend the Harlem Globetrotters on Sunday, January **th at *:** PM. Because I did not get a confirmation, I tried again. My account has been charged $*** twice at this point. When I looked at the groupon app, it said I had * pending charges. Please help!!
They do not realize that my account has charged twice so far, and that my app now says (*:** PM).*refunded * times. My card was charged $*** at *:** PM and again at *:** PM. I only need * total tickets.....not six.
Please take one of the charges off of my credit card.
I'm new to groupon. I just bought my first item over a week ago. It was very simple. I am surprised at tonight's complication and confusion!
no
I have an issue with Groupon too
How GetHuman1973795 fixed the problem
We are waiting for GetHuman1973795 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1973795 fixes it.
This email address isn't valid

Groupon

* Harlem globetrotters tickets
Customer service issue
Reported by GetHuman1973795
Jan 16th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 8 customers so far
Similar issue to 144314 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1973795 started working on this issue
Jan 16th 2:36am