Groupon charged my account for $**. I would like to be refunded. The item was Yinz Brea...
GetHuman1973044's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman1973044's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1973044's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1973044 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1973044 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1973044 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1973044's own words
Groupon charged my account for $**. I would like to be refunded. The item was Yinz Break iFix (screen repair for iPhone *). The order details show that this was purchased on *******, but I don't even own an iPhone. I have Alcatel. My busted phone always randomly opens Groupon ads while I'm texting or listening to music. I believe that is how this purchase has was made without any of my knowledge, until I saw my bank account details. Please help
GetHuman1973044 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1973044 fixed the problem
We are waiting for GetHuman1973044 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.