I recently purchased a voucher for Gejas Cafe in Chicago, IL for my fiances birthday. T...

GetHuman-samarnaz's customer service issue with Groupon from January 2019

1 view
144165 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-samarnaz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-samarnaz's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-samarnaz will want to follow the link below to head to their help center. We will check on GetHuman-samarnaz later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-samarnaz may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-samarnaz's own words
I recently purchased a voucher for Gejas Cafe in Chicago, IL for my fiances birthday. The dinner date was suppose to be a surprise but once I showed him the menu, we realized he's allergic to **% of the items on the menu. I called Geja's Cafe and asked them how they prepare their food and they didn't reassure me that the food was prepped without touching and cooking in the same pans as the items my fiance is allergic to. I would really appreciate a refund on this voucher so we can have dinner elsewhere. The last thing I want to do is ruin his birthday plans and surprise.
GetHuman-samarnaz did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-samarnaz fixed the problem
We are waiting for GetHuman-samarnaz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-samarnaz fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-samarnaz
Jan 15th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 144165 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-samarnaz started working on this issue
Jan 15th 9:15pm