Hi my name is Alice Bieber last year I purchased two tickets Casino Cruise after I pur...

GetHuman1971724's customer service issue with Groupon from January 2019

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The issue in GetHuman1971724's own words
Hi my name is Alice Bieber last year I purchased two tickets Casino Cruise after I purchase the tickets I was unable to go I am wondering have I lost my money or can I get my two tickets I would appreciate some answers to this problem I very much want to go but I don't think it's with me purchasing two more tickets and I hope you tell me that I did not lose my money and that you can help me in this situation
GetHuman1971724 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1971724
Jan 15th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 144134 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1971724 started working on this issue
Jan 15th 8:43pm