I purchased a Samsung galaxy seven on January *th it was delivered yesterday to my ** y...

GetHuman-randylea's customer service issue with Groupon from January 2019

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The issue in GetHuman-randylea's own words
I purchased a Samsung galaxy seven on January *th it was delivered yesterday to my ** year old dad for his birthday. The box was ripped open around two sides and squashed and the phone was shattered. Very obvious it was stacked at the bottom of something heavy. The postman left it anyway. I cannot find how to return under Groupon app I went to view details and no return label to print and it came from Groupon not a third party. ****-******-****** was the order number on January *th. Randy Earnest went to Glenn Earnest. I have a email with pictures sent to support at Groupon.
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Customer service issue
Reported by GetHuman-randylea
Jan 15th, 2019 - a mon ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-randylea started working on this issue
Jan 15th 7:22pm