I purchased two Dental Cleaning Package with blood work for my cats on **********. I u...

GetHuman1970429's customer service issue with Groupon from January 2019

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The issue in GetHuman1970429's own words
I purchased two Dental Cleaning Package with blood work for my cats on **********. I used one certificate (order *: *********) on ******. The other certificate (order * *********) was never used and I was planning to use it tomorrow, but to my surprise, when I try to print out the voucher, it says that it was used on ******. I called the vet's office and I was informed that they do not see the certificate either. Please either provide me with a new certificate or a refund as soon as possible. My cat needs the procedure to be done tomorrow.
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Groupon

Customer service issue
Reported by GetHuman1970429
Jan 15th, 2019 - a mon ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1970429 started working on this issue
Jan 15th 6:00pm