Last night I placed an order for ** pc mini smart snack saver (***********). I inadvert...

GetHuman-bjdusty's customer service issue with Groupon from January 2019

1 view
143950 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-bjdusty's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bjdusty's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bjdusty will want to follow the link below to head to their help center. We will check on GetHuman-bjdusty later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bjdusty may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bjdusty's own words
Last night I placed an order for ** pc mini smart snack saver (***********). I inadvertently selected to wrong shipping address. I tried to change address after order was placed, but it wouldn’t do it!! Immediately went on line to cancel order. **Research indicates order refunded, however, there is still a S&H $*.** cost indicated. And, I did not receive email indicating cancellation. **My questions:* Is order cancelled?* If so, why is there a S&H charge?**Appreciate your research on matter**Thank you**Barb Saunders
GetHuman-bjdusty did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-bjdusty fixed the problem
We are waiting for GetHuman-bjdusty to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-bjdusty fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bjdusty
Jan 15th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 143950 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bjdusty started working on this issue
Jan 15th 5:17pm