first ime with groupon and not sure how it worked, so entered a fake name and email add...

GetHuman-svetere's customer service issue with Groupon from January 2019

4 views
 | 
143923 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-svetere's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-svetere's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-svetere will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-svetere can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-svetere may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-svetere's own words
first ime with groupon and not sure how it worked, so entered a fake name and email address to take me to the next page, not knowing that you would retain this information. when I went to order the service, I entered all of my correct info. I received a certificate, but the receipt seemed to have gone to the original email I put in, which does not exist.now the company is accepting it, as I told her the name I originally put it under, which was Penelope trident. I do not know the email, as I did not write it down. I require a receipt to be sent to my correct email address which is svetere@hotmailcom. this has caused me a lot of problems and need to have my information changed on your side in order to continue to use your services. thanks
GetHuman-svetere did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-svetere fixed the problem
We are waiting for GetHuman-svetere to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-svetere fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-svetere
Jan 15th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 143923 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-svetere started working on this issue
Jan 15th 4:57pm