first ime with groupon and not sure how it worked, so entered a fake name and email add...
GetHuman-svetere's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman-svetere's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-svetere's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-svetere will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-svetere can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-svetere may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-svetere's own words
first ime with groupon and not sure how it worked, so entered a fake name and email address to take me to the next page, not knowing that you would retain this information. when I went to order the service, I entered all of my correct info. I received a certificate, but the receipt seemed to have gone to the original email I put in, which does not exist.now the company is accepting it, as I told her the name I originally put it under, which was Penelope trident. I do not know the email, as I did not write it down. I require a receipt to be sent to my correct email address which is svetere@hotmailcom. this has caused me a lot of problems and need to have my information changed on your side in order to continue to use your services. thanks
GetHuman-svetere did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-svetere fixed the problem
We are waiting for GetHuman-svetere to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.