I attempted to purchase a Groupon (Body Works By Joel Gilchrist) but I chose the wrong...
GetHuman-exzacktl's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-exzacktl will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-exzacktl can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-exzacktl's own words
I attempted to purchase a Groupon (Body Works By Joel Gilchrist) but I chose the wrong payment method. There was an applied promo code (bonus**). Since the wrong credit card was selected, the payment did not go through and I canceled the order. However, now I am not able to use the promo code because it says it has already been applied even though I canceled the order and the promo was never used. Your system is giving me an error when I tried to delete my payment method. Can you please still honor the promo (bonus**) so that I can purchase the Groupon?
GetHuman-exzacktl did not yet indicate what Groupon should do to make this right.
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