I wrote to you all about * months ago regarding a refund of all Groupons I had bought b...

GetHuman-lsbloxha's customer service issue with Groupon from January 2019

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The issue in GetHuman-lsbloxha's own words
I wrote to you all about * months ago regarding a refund of all Groupons I had bought but never used. This was due to cancer in the family and it was impossible for me to find the time to use them and at least half were expired. *My issue has been RESOLVED!!! I was able to go through Groupon under their Help section, leave my phone number, a brief message concerning my problem and request a call back. They called me back within ** minutes and gave me a refund for every single Groupon It was over $*,***. I was thrilled with their customer service representative and their prompt service. It was given to me because of extenuating circumstances, the cancer in the family. I didn't have to go into long details either. By the time the phone call was done the credit was already in my PayPal account. I am so happy as we needed this money. I'm happy with Groupon even though it is very hard to get in touch with someone. Keep trying. Someone will call you back...good luck! It worked for me.
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Groupon

Customer service issue
Reported by GetHuman-lsbloxha
Jan 15th, 2019 - 9 mons ago
I have an issue with Groupon too
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Seen by 9 customers so far
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Timeline
GetHuman-lsbloxha started working on this issue
Jan 15th 7:31am