I went to my bank today and found out that there was a charge against my charge card fr...
GetHuman1966157's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman1966157's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1966157's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1966157 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1966157 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1966157 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1966157's own words
I went to my bank today and found out that there was a charge against my charge card from Groupon on *-*-** for $*,*** apparently for a trip of which neither my wife or I applied for upon finding this out my wife checked and found out she had received a notification in her spam or junk mail showing this amount for a trip. I have no understanding as to how this would happen and secondly why Groupon would have my charge card on file so could somebody please give me a call asap at ***-***-**** Thomas and Sandra Drysdale or email me the solution to get this resolved at Tsdrysdale @hotmail.com **Thank you so much for your help and getting this cleared up quickly.**Tom Drysdale
GetHuman1966157 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1966157 fixed the problem
We are waiting for GetHuman1966157 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.