I ordered * Samsung Galaxy * otter box phone covers, and it was just back cases. Not wh...

GetHuman1965997's customer service issue with Groupon from January 2019

7 views
 | 
143618 similar
 | 
0 following
Help with my Groupon issue
GetHuman1965997's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1965997 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1965997 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1965997's own words
My Otter box case is worn out on my Samsung Galaxy *, and i need a complete phone case. ... I ordered * Samsung Galaxy * otter box phone covers, and it was just back cases. Not what i thought it was on the website, and i want to return these * items for a refund. So what do i need to do?
The cases on the Groupon website, gave the impression they were complete, front, and back.
By me returning the back cases which i don't need, and giving me a full refund, so i can apply it to buying the original Defender cases.
I've bought several items from Groupon, and want to continue buying products. The description of products needs to be clearer.
No, i got the wrong product.
I have an issue with Groupon too
How GetHuman1965997 fixed the problem
We are waiting for GetHuman1965997 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1965997 fixes it.
This email address isn't valid

Groupon

* Otter box cases bought from Groupon.
Customer service issue
Reported by GetHuman1965997
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 143618 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1965997 started working on this issue
Jan 14th 11:51pm
GetHuman1965997 indicated the issue is not fixed yet.
Jan 15th 11:16pm
GetHuman1965997 indicated the issue is not fixed yet.
Jan 15th 11:37pm
GetHuman1965997 shared this issue with others over email
Jan 15th 11:39pm
GetHuman1965997 indicated the issue is not fixed yet.
Jan 15th 11:43pm