Hi there,*I was charged twice for this Groupon when I only wanted one. I tried to put i...

GetHuman-hopegroe's customer service issue with Groupon from January 2019

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The issue in GetHuman-hopegroe's own words
Hi there,*I was charged twice for this Groupon when I only wanted one. I tried to put it through on my visa first and it said that it did NOT go through and that it had failed to work, so I ended up using my moms visa to buy it which was approved. I'm looking at the charges now and it looks like it had charged my visa AND my moms, and has now given me two groupons when I only wanted one. I didn't realize this until now so I would please like to get my money back, as Groupon said that the transaction did not go through, even though it did.
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Customer service issue
Reported by GetHuman-hopegroe
Jan 14th, 2019 - a mon ago
I have an issue with Groupon too
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GetHuman-hopegroe started working on this issue
Jan 14th 9:41pm