I was charged twice for a Groupon when I only wanted one. I tried to put it on my Visa...

GetHuman-hopegroe's customer service issue with Groupon from January 2019

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The issue in GetHuman-hopegroe's own words
I was charged twice for a Groupon when I only wanted one. I tried to put it on my Visa and for some reason it said that it did not go through, and that it had failed to work, so I ended up using my moms visa and it was approved. I'm looking at charges now and realizing that it had charged my visa AND my moms, so it has now given me two groupons when I only wanted one. I would please like to get my money back, as Groupon said that the transaction did not go through, even though it did.
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Groupon

Customer service issue
Reported by GetHuman-hopegroe
Jan 14th, 2019 - a mon ago
I have an issue with Groupon too
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GetHuman-hopegroe started working on this issue
Jan 14th 9:37pm