left a request for a call but nothing so far. It did say an hour??? I looked at some a...
GetHuman1964093's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman1964093's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1964093's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1964093 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1964093 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1964093 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1964093's own words
left a request for a call but nothing so far. It did say an hour??? I looked at some air filters this morning the price was $**.** but when I got to order the price had doubled. I hit cancel but received a window thanking me for my order and telling me the address where my merchadise would be shipped. I do not live at that address and I did not include any bank info. I tried call but no human response. Please contact me to verify this order is not in process.
GetHuman1964093 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1964093 fixed the problem
We are waiting for GetHuman1964093 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.