******* Ordered Hotel NY *** CVC Solid Sage sheet set.*The size was wrong.*There were n...
GetHuman-lmbandor's customer service issue with Groupon from January 2019
2 views
|
143371 similar
|
0 following
Help with my Groupon issue
First: share to improve GetHuman-lmbandor's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lmbandor's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lmbandor will want to follow the link below to head to their help center. We will check on GetHuman-lmbandor later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lmbandor may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-lmbandor's own words
******* Ordered Hotel NY *** CVC Solid Sage sheet set.*The size was wrong.*There were no return directions in the pkg.*FedEx refused the pkg because it did not recognize the label.*I made my own label & returned it via USPS.*I have not received confirmation of receipt of item. I have rec’d no credit on my Paypal acct.*I found an inquiry form on the website & sent it.*I rec’d a response indicating that I had just returned the pkg.*I emailed back that the pkg should already be there & that I just needed credit.*I rec’d an email saying that my email was blocked due to “policy.”*I just need my credit - soon so that I can claim my postal costs from PayPal.
GetHuman-lmbandor did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lmbandor fixed the problem
We are waiting for GetHuman-lmbandor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.