******* Ordered Hotel NY *** CVC Solid Sage sheet set.*The size was wrong.*There were n...

GetHuman-lmbandor's customer service issue with Groupon from January 2019

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The issue in GetHuman-lmbandor's own words
******* Ordered Hotel NY *** CVC Solid Sage sheet set.*The size was wrong.*There were no return directions in the pkg.*FedEx refused the pkg because it did not recognize the label.*I made my own label & returned it via USPS.*I have not received confirmation of receipt of item. I have rec’d no credit on my Paypal acct.*I found an inquiry form on the website & sent it.*I rec’d a response indicating that I had just returned the pkg.*I emailed back that the pkg should already be there & that I just needed credit.*I rec’d an email saying that my email was blocked due to “policy.”*I just need my credit - soon so that I can claim my postal costs from PayPal.
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Groupon

Customer service issue
Reported by GetHuman-lmbandor
Jan 14th, 2019 - a mon ago
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GetHuman-lmbandor started working on this issue
Jan 14th 7:12pm