I have changed my address but have ordered a product from Groupon. I have tried to acce...
GetHuman1963595's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman1963595's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1963595 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1963595 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1963595 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1963595's own words
I have changed my address but have ordered a product from Groupon. I have tried to access my account on various devices but there is no way to change my address online. I have had a web chat with an operator who told me to try again later... I did... nothing changed. I am trying again today - still no way to change my address or to contact anyone. Very frustrating- now wish to cancel order and close account. I would like to hear from someone from Groupon.**Kerry Flanagan
GetHuman1963595 did not yet indicate what Groupon should do to make this right.
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