Attempting to cancel order with*Polar Bear Moving for Two Hours of Moving Services, T...

GetHuman-fikir's customer service issue with Groupon from January 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fikir will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fikir can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-fikir's own words
Attempting to cancel order with*Polar Bear Moving for Two Hours of Moving Services, The amount paid for this voucher was ($***.**).**I am on day * of the * day window to cancel. I am unable to process the cancellation on the Groupon site. **I booked more expensive services directly with the *rd party Merchant but they said they are not responsible for processing the cancellation of the existing Groupon order.
GetHuman-fikir did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-fikir
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
Similar issue to 143341 others
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Timeline
GetHuman-fikir started working on this issue
Jan 14th 6:39pm
GetHuman-fikir indicated the issue is not fixed yet.
Jan 14th 6:41pm