I made a reservation for Vegas Serene Vegas Resort by mistake soon after I try to cance...

GetHuman1962034's customer service issue with Groupon from January 2019

5 views
 | 
143179 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1962034's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1962034 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1962034 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1962034's own words
I made a reservation for Vegas Serene Vegas Resort by mistake soon after I try to cancel the reservation however I had to send a message to be called back witch I did later that evening to find out that there was no refund....the customer rep said if I wanted to escalate the issue and of course I did I am not going to Vegas and I try to cancel the purchase right away..I don't think is fair I cant have my refund. I never had any problems purchasing from you guys this is the first time something like has happen I hope it can be resolved. I made purchase on Thursday but I haven't heard anything back.
GetHuman1962034 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1962034 fixed the problem
We are waiting for GetHuman1962034 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1962034 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1962034
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 143179 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1962034 started working on this issue
Jan 14th 4:05pm