Dear Sirs* Madam **I have purchased a beaut voucher. I booked an appointment but my chi...

GetHuman-missbobo's customer service issue with Groupon from January 2019

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The issue in GetHuman-missbobo's own words
Dear Sirs* Madam **I have purchased a beaut voucher. I booked an appointment but my child got sick on my way to the treatment appointment. I went to school to pick him up. Contacted the seller and explained and she was ok for me to rebook. I couldn’t rebook as groupon had redeemed my voucher. Contacted the seller who promised to contact groupon on my behalf and she was told that groupon cannot reissue another voucher. If you’re unable to reissue another voucher please can i have a refund.https:**www.groupon.co.uk*customer*support*user*order***********details?groupon*id*VS-R*MP-GFPB-RF*P-***L&country*G**Thanks for taking your time to consider my request. *Kind regards **Margaret Chifamba
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Groupon

Customer service issue
Reported by GetHuman-missbobo
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman-missbobo started working on this issue
Jan 14th 3:47pm