After purchasing a groupon for a mani*pedi the place did not have any open appointments...
GetHuman-steveym's customer service issue with Groupon from January 2019
Help with my Groupon issue
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GetHuman-steveym's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-steveym will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-steveym can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-steveym may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-steveym's own words
After purchasing a groupon for a mani*pedi the place did not have any open appointments for today, and I will be leaving town without plans to return tomorrow. *I would like to cancel this Groupon and get a refund, as I will not be able to use it.
GetHuman-steveym did not yet indicate what Groupon should do to make this right.
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