My name is Carol Salandra. I purchased an item from canvas on demand. The order was for...

GetHuman-carolsal's customer service issue with Groupon from January 2019

1 view
143014 similar
0 following
Help with my Groupon issue
GetHuman-carolsal's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carolsal will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-carolsal can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-carolsal may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-carolsal's own words
My name is Carol Salandra. I purchased an item from canvas on demand. The order was for an **x** canvas for $*.**. When making the order when requested for an email address I put in *****@***.com. after order was purchased I was told instructions to complete purchase through canvas on demand would be sent to an email address that no longer exist. That address was C*****@***.com. this will not allow me to complete my order with canvas on demand. Please advise on how to received the email for my purchase choose the correct email address thank you for your assistance.
GetHuman-carolsal did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-carolsal fixed the problem
We are waiting for GetHuman-carolsal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carolsal fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-carolsal
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 143014 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-carolsal started working on this issue
Jan 14th 8:42am
GetHuman-carolsal shared this issue with others over email
Jan 14th 8:43am