My name is Carol Salandra. I purchased an item from canvas on demand. The order was for...

GetHuman-carolsal's customer service issue with Groupon from January 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-carolsal's own words
My name is Carol Salandra. I purchased an item from canvas on demand. The order was for an **x** canvas for $*.**. When making the order when requested for an email address I put in *****@***.com. after order was purchased I was told instructions to complete purchase through canvas on demand would be sent to an email address that no longer exist. That address was C*****@***.com. this will not allow me to complete my order with canvas on demand. Please advise on how to received the email for my purchase choose the correct email address thank you for your assistance.
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Groupon

Customer service issue
Reported by GetHuman-carolsal
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman-carolsal started working on this issue
Jan 14th 8:42am
GetHuman-carolsal shared this issue with others over email
Jan 14th 8:43am