I ordered the “Construction Plate and Utensils “ for a second time. The first time it w...

GetHuman-ellenfi's customer service issue with Groupon from January 2019

1 view
142912 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-ellenfi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ellenfi's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ellenfi will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ellenfi can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ellenfi may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-ellenfi's own words
I ordered the “Construction Plate and Utensils “ for a second time. The first time it was returned. This is a gift to my grandson. So I ordered them again. This was sometime after Thanksgiving. My son and daughter-in-law told me today they haven’t arrived yet. The name on the package would have been Samuel Comers or Sammy Comers. It was mailed to Brooklyn, New York. I don’t understand what happened to this order for a second time.
GetHuman-ellenfi did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ellenfi fixed the problem
We are waiting for GetHuman-ellenfi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ellenfi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ellenfi
Jan 13th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 142912 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ellenfi started working on this issue
Jan 13th 10:49pm