I bought a five pack instant Fuji film. The items I received in the mail were badly pac...
GetHuman1958073's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman1958073's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1958073's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1958073 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1958073 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1958073 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1958073's own words
I bought a five pack instant Fuji film. The items I received in the mail were badly packaged. When I tried using each film pack, all of them were completely defected! I wasted my money on films that didn’t work. Each packs were either tainted with weird spots on the picture, were completely blank, or crushed when I tried using it. I don’t know if it’s worth returning the defected items but I want a refund for my order!
GetHuman1958073 did not yet indicate what Groupon should do to make this right.
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