A friend recently encouraged me to start using Groupon, and sent me their referral link...
GetHuman1957623's customer service issue with Groupon from January 2019
Help with my Groupon issue
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GetHuman1957623's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1957623 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1957623 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
The issue in GetHuman1957623's own words
A friend recently encouraged me to start using Groupon, and sent me their referral link to sign up. I made an account, and was about to purchase the groupon for "Steve's Poke Bar." However, when I signed into my email and tried to activate my account, I received a *** Error message. Since then, I have been unable to access any Groupon webpage, including the customer support live chat. *I am very disappointed because I'd had plans to use this Groupon today, and am now unable to because of a faulty "Internal Error." I even tried installing the Groupon app, and received yet another error message. Refreshing the page does not work, and I cannot view any deals, let alone buy a groupon.*I would like to be able to actually access the Groupon website so that I can complete my purchase, and I would like my friend to receive the $** credit that they are entitled to.
GetHuman1957623 did not yet indicate what Groupon should do to make this right.
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